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Appointments

How to see your Doctor

The practice operates an appointments system for doctors and consultation hours are:

  • 8.30am to 11.00am - Monday to Friday
  • 1.30pm to 3.30pm & 2.45pm and 5.15pm - Monday to Thursday
  • 1.30pm to 3.30pm & 2.15pm to 4.45pm – Friday
  • 6.00pm to 7.30pm – Weekly between Monday and Thursday

Where there is a clinical need, patients will be seen within 48 hours. 

On-the-day emergency appointments

Should you require to be seen as a medical emergency that cannot wait 48 hours, the reception staff will ask for details of your issues and pass this information on to our Advanced Nurse Practitioner who will then call you back and triage you to the correct treatment.  This may be advice and support over the telephone, an appointment with herself, or an appointment with a doctor.

There is a great demand on doctor resources, and we are changing the way the practice works to help ensure that you receive the highest service within the quickest time.

Please remember that many conditions can also be dealt with by a pharmacist, optician or dentist.

If you wish to speak to a Doctor

Telephone 01259 724181/212412 between 8.30am and 5.30pm and let our receptionist know that you would like advice from a doctor. The doctor will return your call as soon as possible.

How to see the Practice Nurse

The practice operates an appointments system for practice nurses and consultation hours are:

  • 9.30am to 5.30pm - Monday, Thursday
  • 8.00am to 5.30pm - Tuesday, Wednesday, Friday
  • 6.00pm to 7.30pm – Weekly between Monday and Thursday

If you have not been seen at the surgery for 3 years (or one year for patients aged over 75) you can request a check-up appointment with a nurse if you wish.

If you wish to speak to the Practice Nurse

Telephone 01259 724181 / 212412 between 1.30pm and 2.00pm

To make an appointment telephone between 8.30am and 6.00pm.

Minor Ailment Advice Service

Local pharmacists offer a minor ailment advice service.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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